Accident and Emergency Policy

Accident and Emergency Policy

All staff must be fully aware of the accident and emergency procedures.

  • The staff must keep a fully stocked first aid kit. This must be checked at the end of every week.
  • ONE I.S. staff must fill in an accident or incident sheet after any occurrence. Staff and parents must sign the sheet.
  • Any serious accidents must be reported to the relevant parties.
  • The staff should offer comfort and appear calm at all times, whilst treating an injured party.
  • Only those staff trained in EFR and Care for Children will administer treatment.
  • There is a minimum of 1 member of staff per classroom who is trained in these procedures.
  • If a child is injured and appears fine, observations will be conducted throughout the session to ensure notification of any after effects or unrecognised injury.

If a potentially serious injury occurs, staff trained in EFR and Care for Children will:

  • Assess the situation quickly.
  • Administer treatment inline with received training.
  • Arrange for a member of staff to escort the child to the hospital.
  • Phone parents/carers, inform them of action taken and explain what to do next, e.g. come directly to ONE I.S. or meet child and staff at hospital named on registration form.

There are no doctors or medically trained staff available on site.

Administration of Medication Policy

Administration of Medication Policy

ONE I.S. recognises that the need for medication is a regular and vital part of many children’s lives. It is also occasionally required to aid in childrens recovery from illness.  We aim to use this policy to promote a positive approach to meeting the individual child’s needs. All staff are familiar with this policy, and medication will only be administered by the staff member trained in the procedures required.

Duties of Parent/Carer
  • To inform the class teacher in writing about your child’s health care needs when registering and again if there are any changes to those needs throughout their attendance.
  • To provide medication(s) that are fit for use and that are clearly labelled with the name of medication, date, child’s name and dosage or are accompanied by doctor's instructions/prescription.
  • Complete the relevant consent form when registering your child.
  • To inform the class teacher if any medication has been administered before the start of school.
  • To ensure the class teacher understands when and how to administer the medication.
  • To sign any record teachers make of instructions or information given about medication/equipment.
  • To provide local, medically certified training for your child's classroom staff; in use of any equipment or medication administration your child requires for their consistent well being.  This would be for equipment such as PEG tubes, epipens etc.
  • To provide local, medically certified training or relevant refresher courses for subsequent classroom staff as children progress through the school.
Duties of School
  • All medication and equipment will be cared for in accordance with parental information provided. 
  • Ensure staff have easy access to this policy and are updated regarding any changes.
  • Provide training for at least 1 member of staff per classroom in a Paediatric First Aid certified course.
  • Provide training for a minimum of 2 members of staff in Adult First Aid certified course.
  • Where children's requirements are such that medical training in equipment/medication is required, a minimum of 1 member of staff from that child's class will be made available for this.  
  • To ensure that the only people administering medication or managing equipment are those who have personally participated in the certified training provided by parents. 
  • To store and supply medications and equipment to the best of our ability and in accordance with information provided.
  • To confirm that medication/equipment is fit for use, clearly labelled and suitable to be administered in a school setting.
  • Keep stocked, fit for use, first aid kits accessible to all staff but kept away from children.
Storage and Supply
  • All medication must be supplied by the parent/carer.
  • Unlabelled or illegibly labelled medication/prescription/doctors note, where staff are unable to see or decipher any or all of the following; name of the medication, the child, the dosage or the dates, will not be accepted for storage or supply. 
  • ONE I.S. staff are NOT permitted to buy medication for the children in their care.
  • Prescribed medication is the property of the person for whom it is prescribed.
  • Only medication with the name of the child to whom it is to be administered will be accepted.
  • Any medication brought onto the premises must be handed to your child’s class teacher on arrival.
  • Medication will be stored in a clearly labelled box on a shelf out of reach and will be handed back to parent/carer at the end of session. 
  • Children will only be given Calpol where indicated by a rise in temperature.


Admissions Policy

ONE I.S. will make every effort to accommodate children who register with the school. Places will be offered to those at the top of the waiting list, with the date of the original application and the age of the child being the deciding factors in placement on that list. While we will always try to comply with the wishes of the parents/carers in allocating places there are some requirements that must be fulfilled in all cases.

Compulsory Requirements
  • All registration and permission forms must be complete. Only when all forms are complete will your child be officially registered.
  • A birth certificate or passport must be provided.  Copies will be taken and the original returned.
  • Children must have appropriate uniform and spare uniform with KS1 and KS2 pupils also needing a P.E. kit.  Supplementary items are also required before your child's attendance for their first session.
  • Your child must be 1 yr. old before September 1st.
  • Your child must have a minimum of one visit with their parent/carer before they attend unaccompanied.
  • Your child cannot currently attend ONE I.S. following their 10th birthday.

Assessment Policy

Assessment Policy

Daily Assessment

Daily assessments are observations taken during session times that are later cross-referenced to the English curriculum’s developmental stages. This allows the class teacher to continuously monitor your child’s educational progress and create sessions that will help meet your child’s learning needs.

End of Term Evaluation

The end of term evaluation is an in-depth overview of the accumulated daily assessments and your child’s current level and rate of progress.

Annual Parents Evening

Held at the end of the year, this is an opportunity to discuss your child’s progress with their teacher. Information will also be provided about activities available at school over holiday periods.

Meetings with your child’s teacher can also be made by appointment should you wish to discuss their progress before the parent’s evening is due.

Bad or Severe Weather/Event Management Policy

Bad or Severe Weather/Event Management Policy

In the event that there is a warning of these circumstances, the school will close. A member of staff will telephone parents/carers as soon as information is received, if necessary, a message will be left on an answering machine.

  • All staff must be aware of the severe weather and event procedure.
  • A register of children and adults present must be kept for each session.
  • The register must be kept in a prominent place; the register is the responsibility of each class teacher in case of an earthquake or tsunami.
  • When an earthquake occurs, each class teacher will assess the situation and evacuate their class, registering the children within the open space outside the school.
  • If a tsunami occurs, Atmosphere owners will alert the Head Teacher promptly, allowing class teachers and staff to escort the children to high land.

Exit must be kept clear at all times. EXIT LOCATION: FRONT ENTRANCE.

Where these circumstances occur during the school day the Severe Weather/Event Procedure will be put into effect.

Event Procedure
  • Event occurs.
  • Head Teacher assesses situation, and where necessary, organizes evacuation of building.
  • Head Teacher informs class teachers and evacuation procedures are initiated.
  • Class teachers and support workers gather children together.
  • Staff lead children out of the building, Class teacher leaves last, following children with the register.
  • Class teacher takes register at Assembly Point (front gate at the end of the path). Informs Head Teacher that all children are accounted for.
  • Throughout evacuation, staff remain calm, smile and supervise the children.
Severe Weather
  • Severe weather occurs.
  • Head Teacher assesses situation, and where necessary, organizes evacuation of building.
  • Head Teacher informs class teachers and school bus driver.
  • Class teachers and support workers gather children together.
  • Registers are checked.
  • Staff promptly lead the children from ONE I.S. to high land with class teachers and register following.
  • Registers are checked again.
  • Staff remain calm, smile and supervise the children.

Behaviour Management Policy

Behaviour Management Policy

We believe that children and adults flourish best in an ordered environment in which everyone knows what is expected of them and children are free to develop their play and learning without fear of being hurt or hindered by anyone else. We aim to work towards a situation in which children can develop self-discipline and self-esteem in an atmosphere of mutual respect and encouragement.

In order to achieve this:
  • All adults will try to provide a positive model for children with regard to friendliness, care and courtesy and to offer strategies for resolving any conflict.
  • Rules governing the conduct of the group and the behaviour of the children will be discussed and agreed within ONE I.S. and explained to all newcomers, both children and adults.
  • All adults in ONE I.S. will ensure that the rules are applied consistently, so that children have the security of knowing what to expect and can build up an understanding of desirable behaviours.
  • Adults in ONE I.S. will praise and endorse desirable behaviour such as kindness and willingness to share.
  • We will take positive steps to avoid a situation in which children receive adult attention only in return for undesirable behaviour.
  • Any discriminatory language, behaviour or remarks by children, parents or any other adults are unacceptable in ONE I.S.. Our response will aim to demonstrate support for the victim(s), to help those responsible to understand and overcome their prejudices and to make it clear that such behaviour/remarks will not be tolerated.
At ONE I.S. we expect all our children to:
  • Treat others with care and courtesy.
  • Use the equipment safely and sensibility.
  • Move sensibly between activities.
  • Avoid play with weapons. Parents will be asked to take weapons home if they are brought in.
  • Children will be discouraged from making weapons at ONE I.S.

The rules are discussed and displayed so that the children can become familiar with them. It is the responsibility of the ONE I.S. leader to speak with parents/carers on any matter regarding behaviour, not for any other adults in the group.

When children behave in unacceptable ways:
  • They will be given one-to-one adult support in seeing what was wrong and how to cope appropriately.
  • Children will never be sent out of the room by themselves.
  • Corporal, humiliating or frightening punishment will never be used at ONE I.S. All adults will be expected to adhere to this policy with regard to all children – including their own – while at ONE I.S.
  • Physical restraint, such as holding, will be used only to prevent personal injury to children or adults and/or serious damage to property. Any significant event of this sort will be recorded and the parent informed the same day.
  • In cases of serious misbehaviour, such as racial or other abuse, the unacceptability of the behaviour and attitudes will be made clear immediately, but by means of explanations rather than personal blame.
  • In any case of misbehaviour, it will always be made clear to the child or children in question that it is the behaviour and not the child that is unwelcome.
  • Adults will not shout, or raise their voice in a threatening way.
  • Adults in ONE I.S. will make themselves aware of and respect a range of cultural expectations regarding interactions between people.
  • Any behavioural problems will be handled in a developmentally appropriate fashion, respecting individual children’s level of understanding and maturity.
  • Recurring problems will be tackled by the whole of ONE I.S., using objective observation records to establish an understanding of the cause.
If a child’s behaviour is inappropriate these are the steps that will be taken:
  • As soon as the behaviour is noticed, staff will intervene and discuss how the children should behave, rather than telling them what not to do.
  • The children will be reminded of the correct way to behave and the reasons why, as many times as is necessary.
  • Where inappropriate behaviour continues, the child will be redirected towards another activity (if possible) with continued support in learning appropriate behaviour.
  • If the behaviour persists, the child will be taken away from the situation or group with a member of staff to practice and discuss appropriate behaviour. This will only happen with the knowledge and agreement of the class teacher. The child will be returned to the group within a short time. The child’s parents/carers will be informed.
  • If the same problem persists over a number of sessions, parents/carers will be involved and their help sought in solving the problem.
  • Where serious misbehaviour persists, a letter will be sent to the parents/carers signed by the ONE I.S. Head teacher, warning of the possibility that the child may have to be removed from ONE I.S.
  • In extreme circumstances, the child’s parents/carers will be asked to remove them from ONE I.S. This will only happen as a last resort in situations that affect the safety of all at ONE I.S.

Bullying Policy

Bullying Policy

 ONE I.S. takes the issue of bullying very seriously whether amongst children or adults.

What is bullying?

Bullying is not always easy to define, but may include some or all of the following behaviours;

  • Physical - pushing, kicking, hitting, pinching and other forms of violence or threats.
  • Verbal - name calling, sarcasm, spreading rumours, persistent teasing.
  • Emotional - excluding, tormenting, ridicule or humiliation.
  • Racist - Racial taunts, graffiti or gestures.
  • Social - unwanted physical contact or abusive comments.
  • Homophobic - any hostile or offensive action against lesbian, gay males or bisexuals or those perceived to be these above.

All of the above forms of bullying need not be delivered on a personal, face to face basis, but also by using existing and new technology, known as cyber bullying. We can sum up bullying as actions taken by one or more people with the deliberate intention of hurting another person (in any of the above ways).

Bullying is about a pre-meditated act, which relies on a stage of cognitive development in order to think the process through, and occurs generally in children 5 years and over.

Aims and Objectives
  • Bullying is wrong and is damaging to individual people. ONE I.S. proactively implements policies and procedures to prevent this, by developing a school in which bullying is regarded as unacceptable.
  • We aim to deliver a safe and secure environment where all children can play and learn without fear or anxiety.
  • This policy aims to produce a consistent response to any bullying incidents that may occur.
  • We aim to make all those connected with the school aware of our opposition to bullying and staff have a responsibility to eradicate bullying in our school.
  • We do not tolerate any kind of bullying as stated above, and support all parties involved to gain a full understanding of our ethos.
Rough and Tumble Play

Rough and tumble play is recognised as distinct from inappropriate or aggressive behaviour. Television or films, which include superheroes or weapon play, often influence young children and they will mimic this behaviour through their play. We endorse the following strategies to manage this kind of play:

  • Recognise that this is pro-social play rather than aggressive.
  • Set boundaries for the games to be set out in.
  • Use planning opportunities to discuss the concept of 'good' and 'bad'.
  • Support the play to find alternative solutions to weapon play, exploring different scenarios.
Hurtful Behaviour

Very young children are 'egocentric' which means that they put their own feelings before others, and even the most considerate child will have the occasional outburst due to frustration, anger or over exuberance. We acknowledge that this is a developmental area that needs to be nurtured and supported and that very young children do not intentionally wish to cause hurt. If hurtful comments are made, our strategies are:

  • To recognise that very young children are not always able to manage their own feelings and deliver them appropriately.
  • Assist in this management to support their biological and cognitive development.
  • Offer support to both parties and to discuss the issues through play, story times and circle time activities.
Response to children 6-9yrs (KS1):

At this age children are understood to be more emotionally and morally developed.  For this reason, and with the understanding of the devastating impact bullying can have on an individual, there are increased interventions and sanctions for children in KS1 and above (5-9yrs). 

As well as the forms of bullying outlined above, older children’s actions or behaviour may also involve complicity that falls short of direct participation by, for instance, manipulating a third party to tease or torment someone. It may be overt and intimidatory but is often hidden and subtle. It includes actions or comments that are racist, religious or cultural, homophobic, transphobic, sexist, sexual or which focus on disabilities or other physical attributes (such as hair colour or body shape) or any reference to Special Educational Needs.

Anti – Bullying Procedures

Pupils who are being bullied may show changes in behaviour, such as becoming shy and nervous, feigning illness, taking unusual absences or clinging to adults. There may be evidence of changes in work patterns, lacking concentration or truanting from school.

Members of staff and all members of the community must be alert to the signs of bullying; legal responsibilities are known and community members should act promptly and firmly against it, in accordance with School policy. Surveys have shown that in the vast majority of bullying incidents, MOST people knew that what was going on was wrong. Sometimes people, either through lethargy, peer group pressure, or tacit support for what is going on, fail to take action.

What to do

The way to stamp out bullying is for people to be aware of the issues involved, and to be clear in their own minds what action to take should cases arise:

If you are the child affected:

1. If you feel able to, confront the bully by verbally making him/her aware that you think that what he/she is doing is wrong.
2. Share your feelings with someone else.
3. If possible, talk to a member of Staff, your Teacher or the Head Teacher about the incident.  If you would rather not go straight to a member of staff, talk to your friends; talk to older pupils or trusted adults. They may well be able to advise on an appropriate course of action, or will be able to involve other people who can.

Procedure if a pupil should witnesses bullying behaviour

1. Support the child affected by offering your friendship and make it clear that in your opinion what is happening to them is wrong.
2. Encourage them to speak out on their own behalf by confronting the bully, or with their permission, confront the bully yourself.
3. Accompany the victim to a trusted adult, or suggest that you see their Teacher or a Staff member on their behalf.

Procedure for members of Staff should you witness an incident of bullying or it is reported to you

1. Reassure and support the pupils involved.
2. Advise them that you are required to pass details on to the relevant member of the school team. (Class Teacher, Head Teacher, Deputy Head).
3. Staff will maintain a central log of all complaints or incidences of bullying and record the way in which they were dealt with.

What will happen?

The child being bullied will be spoken to privately, by either their Class Teacher the Deputy Head or Head Teacher.  Children will be asked if they would like a friend or parent to accompany them and the chat will be informal though recorded.  Once it has been verified that a bullying incident has occurred, those who are named will be called to a similar interview that will also be recorded.  Where the child who has been bullied is happy to participate – there will be a group meeting of all involved parties where the feelings of the child affected are discussed as a consequence of the instigators behaviour.  A formal warning will be given making it clear that any further incident (or discussion about the current incident) would be considered to be further bullying.  It will also be made clear why the behaviour was inappropriate and unacceptable. 

Should any of the children request it, or if the incident is deemed by the Head Teacher as serious, then parents will be informed by telephone or email.  This contact will occur automatically if this is a repeat occurrence.

The following sanctions may be applied :

  • Formal School Warning from the Head Teacher. A permanent record of the incident will be placed on the aggressors’ files.  This will be shared with future schools or other organisations, should a reference be applied for in the case of a school transfer or similar.  The record will list the date of the incident and the fact it incurred a formal warning but will not include details of same.
  • Suspension at the Head Teacher’s discretion (See School Removal and Suspension Policy)
  • Exclusion at the Head Teacher’s discretion (See School Removal and Suspension Policy)

These are minimum sanctions.  In very serious cases it may be necessary to make a report to the Police. However, it is the policy of the School to attempt to resolve such issues internally using our own disciplinary sanctions, unless the matter is of such gravity that a criminal prosecution is likely.

The Head Teacher and Deputy Head will review the record of bullying offences termly to watch for patterns and to check that the policy is effective. 

Child Protection and Safeguarding Policy

Child Protection and Safeguarding Policy


ONE I.S. recognizes all its responsibilities with regards to child protection. Our policies and procedures apply to all owners, teachers, staff, volunteers and pupils.

At ONE I.S. we intend to provide an environment in which children are safe from abuse and in which any suspicion of abuse is promptly and appropriately responded to. In order to achieve this we will:

  • Establish and maintain a school environment where the pupils enrolled: feel secure, are encouraged to talk and are listened to.
  • Ensure the pupils are aware that there are staff within the school whom they can approach if they are worried.
  • Opportunities throughout the curriculum that expands the pupils’ knowledge and understanding of how to recognize and keep themselves safe from any form of abuse.
  • Ensure we have a designated Child Protection Officer (CPO) JENNIFER HOGGARD and a Child Protection Assistant (CPA) STEPHANIE BENTLEY.  The CPA is required to report all matters to the CPO who takes on the overall responsibility throughout the school.
  • All staff employed by the school and volunteers shall be made aware of the name of the designated child protection officer/s.
  • All staff, students, teachers and volunteers shall be made aware of their responsibilities with regards to child protection. This includes observing, referring and recording.
  • Keep written records of concerns about pupils even when there is no need to refer the issue immediately.
  • All written records will be kept in a safe and secure cabinet. These will be kept separate from the child’s pupil file.
  • Follow procedures where an allegation against a staff member or volunteer has been made.
  • Ensure safe recruitment practices are followed.
  • To ensure all staff are aware of and understand the policy and procedure that is in place for child protection and safeguarding.
  • To establish a good standard of training programs for all staff to enhance their knowledge in preventing, identifying and recording abuse.
  • To maintain communication with relevant authorities and parties involved.
  • To ensure all issues relating to child protection are dealt with at the earliest opportunity in the event of the CPO being absent.
Role of staff members
  • Report all suspicions and concerns about abuse to the CPO immediately.
Staff recruitment
  • All applicants for work within ONE I.S. will be interviewed before an appointment is made and asked to provide at least two references.  All references will be followed up.  In the case of unexplained gaps in employment history, or applicants who have moved rapidly from one job to another, explanations will be sought.
  • All appointments will be subject to our recruitment and selection procedure.
Prevent abuse by means of good practice:
  • Adults who have not been registered fit persons will not be allowed to stay with any children, unsupervised, at any time.
  • Children will be encouraged to develop a sense of autonomy and independence through adult support and in finding names for their feelings and acceptable ways to express them.
  • The layout of ONE I.S. will permit constant supervision of all children.
  • Parents/visitors will not be left alone with children, other than their own, at any time.
Respond appropriately to suspicions of abuse:

There are four main categories of abuse - physical abuse, sexual abuse, emotional abuse and neglect - and some children may experience more than one type at a time.

  • Some types of abuse occur because of deliberate actions of adults.
  • Other types of abuse occur because an adult fails to take action.

Where a child makes a disclosure to a member of staff, that member of staff will:

  • Offer reassurance to the child.
  • Listen to the child.
  • Give reassurance that she or he will take action.
  • The member of staff will not question the child although clarification may be sought.
Recording suspicions of abuse and disclosures

Staff will make a record of:

  • The child's name, address and age.
  • The date and time of the observation or the disclosure.
  • An objective record of the observation or disclosure.
  • Complete a body map where observations relate to injuries.
  • The exact words spoken by the child as far as possible.
  • The name of the person to whom the concern was reported, with date and time and the names of any other person present at the time.

All written records will be signed and dated, and kept in a safe and secure cabinet. These will be kept separate from the child’s pupil file.

ONE I.S. recognizes that it is not responsible for the investigation.

Where a disclosure is made and a referral is required, ONE International School shall refer all cases to Mrs. Rosela R. Abiera who is the Private Schools Education Division Officer under the Department of Education, Republic of the Philippines.  Mrs. Rosela R. Abiera is then responsible for implementing appropriate steps for family support or where applicable, filing a report with the Police.         

Informing parents
  • Parents are normally the first point of contact.
  • If a suspicion of abuse is recorded, parents are informed at the same time as the report is made.
  • Where the parent is the named abuser, investigating officers will inform parents.
Support to families
  • ONE I.S. believes in building trusting and supportive relationships with families, staff and volunteers in the group.
  • ONE I.S. makes clear to parents its role and responsibilities in relation to safeguarding children, such as for the reporting of concerns, providing information and monitoring of the child(ren).
  • ONE I.S. continues to welcome the child and the family whilst investigations are being made in relation to any alleged abuse.
  • Confidential records kept on a child are shared with the child's parents or those who have parental responsibility for the child. Where the parent is the named abuser, ONE I.S. is no longer under a duty to share information about the child with the parent or those with parental responsibility. Information shared will subsequently be at the discretion of the investigating officers.


Children’s Act 2004, Safeguarding Vunerable Groups Act 2006, Data Protection Act 1998

Accepted by:

Department of Education, Republic of the Philippines 19/12/13

Department of Education, Republic of the Philippines 25/06/14

To be reviewed by:

Department of Education, Republic of the Philippines 25/06/15

Policies related to:

Data Protection, Bullying, Behaviour management, Personal care, Confidentiality, Recruitment, School visitors, Photography, Internet, Equality & Diversity, Contact & collection, Health, Hygiene & Safety

Date Reviewed:

February 2015

Date to be Reviewed:

March 2015



Date Implemented:



February 2nd 2014 





Class Size Policy

Class Size Policy

Class sizes are limited to maintain both our educational high standards and ensure your child’s safety. Numbers are calculated taking into account staffing levels and floor space.

ClassStudentsAdult / Child Ratio
EYFS Turtle Tots (1-3yrs) 8 1:4
EYFS Sun Stars (3-4yrs) 8 1:4
EYFS Sea Dragons (4-5yrs) 12 1:6
KS1 Star Gazers (5-6yrs) (Year 1) 12 1:6
KS1 Eagle Rays (6-7yrs) (Year 2) 12 1:6
KS2 Flying Foxes (7-9yrs) (Year 3) 12 1:6

Complaints and Grievances Policy and Procedure

Complaints and Grievances Policy and Procedure

A complaint is widely defined as “ dissatisfaction about any factor of the school’s procedures, actions or teaching.” However, complainants and the school need to be clear about the difference between a concern and a complaint. The underlying difference being that concerns ought to be handled, if at all possible, without the need for formal procedures.

Our Aim

Our aim is to offer the highest quality education and care for all our children. We endeavour to provide a warm welcome and individualistic approach to all our children and families. We believe that children and parents are entitled to expect courtesy and prompt, careful attention to their needs and wishes. Our intention is to work in partnership with parents and the Atmosphere/Dauin community.

Making Concerns/ Complaints Known

A parent who is uneasy about any aspect of ONE I.S. provision should first talk over any worries or anxieties with the class teacher. If this does not have a satisfactory outcome within two weeks, or if the problem recurs, the parent should put the concerns or complaint in writing and request a meeting with the Head Teacher. Parents, teachers and the owners will keep a signed written record of the discussion.

Most complaints should be resolved informally or at this initial stage. If the complaint remains unsolved, the parent should again contact the Head Teacher. We believe that most complaints are made constructively and can be sorted out at an early stage. We believe that it is in the best interests of the school and parents that complaints should be taken seriously and dealt with fairly and in a way that respects confidentiality.

Resolving complaints

Throughout each stage in the procedure ONE International School will to try and resolve the complaint. In view of this, ONE International School may acknowledge that a complaint is valid, as a whole or in part. In addition, it may offer one or more of the following, as means to resolving the issue:

  • an explanation;
  • an apology
  • admission that the situation in question could have been handled differently;
  • an undertaking to review policies in light of the complaint.

It is important to note that an admission that the school could have handled the situation better, is not the same as an admission of negligence.

Nominated personnel

The nominated person for investigating complaints is the Lead Complaints Coordinator, Miss Jennifer Hoggard or in the absence of the lead coordinator Ms Stephanie Bentley. Their role, in this regard, is to ensure that they:

  • Establish who has been involved and what has happened so far;
  • Clarify the nature of the complaint and what remains unresolved;
  • Contact or arrange a meeting with the complainant and clarify what they feel to be the appropriate action to put things right;
  • Conduct interviews with an open mind with those involved and/or those complained of, allowing them to be accompanied if they wish;
  • Keep written records of all proceedings.
Internal Grievances

ONE I.S.understands that on occasions, employees may want to raise a grievance related to their employment. This policy is to encourage communication between employees and their Head teacher to ensure that problems arising during the course of employment can be expressed and acted upon without fear of recrimination, in accordance with the Whistle-blowing Act 1988.

Most grievances will be resolved through informal discussions with the Head teacher.  Employees are therefore expected to approach their Head teacher with any concerns they have related to their employment.

Employees raising a grievance should be able to do so without fear of victimisation. All those involved in a grievance have a duty to act honestly and without malice to anyone else. Individuals raising complaints maliciously will be subject to disciplinary action.

All cases will be dealt with in a non-discriminatory and consistent way. In a formal Grievance Procedure process the Investigating Officer and the Chair of the Grievance Hearing will be responsible for ensuring this.

The employee has the right to be accompanied by a work colleague or a family member during all stages of the procedure.

ONE I.S. may vary its Grievance Policy and/or Grievance Procedure Guide, where it is appropriate to do so, and in order to comply with its statutory duty.

Definition of a grievance

 There is no statutory definition of what amounts to a statement of grievance but normally it can be described as:

“A matter for concern connected with the application and interpretation of terms and conditions of employment or working arrangements that affect an individual directly or affect their personal dealings or relationships with other staff.”

Grievances generally fall into two categories:

In Remit

ONE I.S. Grievance Policy applies to all school employees.

This policy also applies to a grievance raised by two or more employees.

Areas dealt with using the grievance procedure:

  • terms and conditions of employment
  • health and safety
  • difficult working relationships
  • bullying and harassment
  • new working practices
  • working environment
  • discrimination/unfair treatment

This list is not exhaustive.

Out of Remit

The Grievance Policy does not apply in the following cases:

  • Where alternative appeal processes exist.
  • Where the employee has not submitted their grievance following policy requirements.
  • Where the case has already been heard and there is no new evidence.
  • Where the matter relates to the application of conditions of service laid down by the Philippines Department of Education arising from national, provincial or local agreements.
  • Pay issues;
  • Other employee relations procedures with their own appeals process i.e. capability, disciplinary, redundancy or sickness absence;
  • Malpractice or corruption i.e. “whistle – blowing”;
  • Child protection;
  • Incidents which occurred and ended more than 1 month ago;

 Grievances will be handled as quickly and fairly as possible and informal grievances will be resolved by the Head Teacher.

Procedural Time Limits

There will be occasions when it is not possible to comply with the time limits given in this procedure, for example, forthcoming school holidays may make it difficult to conduct an investigation into the grievance or to hold a hearing. In such cases, arrangements need to be agreed by both parties so that the issue can be taken forward in a sensible manner with a mutually agreed time framework so that everyone will know what is happening and be able to make preparations for same. To support this there must be an agreement by both parties that they will not exploit the situation.

 Informal Procedure
1. Discussion of Grievance

Employees should discuss their concerns in the first instance with their Head Teacher. If they are unable to approach their Head Teacher, then they can informally approach the Owners.

2. Resolution of Grievance

The Head Teacher will seek to resolve the grievance on an informal basis, taking advice, if necessary from other parties. The Head Teacher and employee will work together to resolve the problem. Once resolved, the Head Teacher will make a note of the outcome on the employee’s file.

If a grievance cannot be resolved via informal discussions, the formal procedure may then be used.

Formal Procedure
1. Statement of Grievance

An employee who wishes to raise a formal grievance should put their grievance formally, in writing without unreasonable delay (within one week of any incident), to the Head Teacher specifying the nature of their grievance. Where the grievance is about the Head Teacher, the grievance should be forwarded directly to the Owners.

The employee should indicate, as part of their formal written statement, what solution they seek.

2. Investigation

An investigation will be undertaken. The appointment of an Investigating Officer (independent person) should ensure they can act impartially and have no conflict of interest.

3. Grievance Hearing

Hearings may be conducted by the Head Teacher, except in cases where the Head Teacher is the:

  • Investigating Officer
  • Witness to the investigation
  • Subject of the complaint

In this case a panel of three appointed, independent persons must conduct a hearing.

The Head Teacher will write to the employee with a date for a Grievance Hearing, normally within 10 working days of the investigation being completed. If the grievance raised is against the Head Teacher, the Owners will arrange for a panel of independent persons to meet to hear the grievance.

If the Head teacher has been the Investigating Officer the matter will be referred to a panel of independent persons.

The employee must attend the Grievance Hearing or the grievance will be dismissed with prejudice and will not be accepted for resubmission.

The employee has the right to be accompanied by a work colleague or family member.

At the Grievance Hearing the employee will be given an opportunity to discuss their grievance.

4. Resolution of Grievance

After the Hearing, the Grievance Committee Chairperson will write to confirm the outcome of the grievance, normally within five working days.

The Chair of the Grievance Committee will ensure that: -

  • both parties will have the opportunity to state their case, ask questions, present evidence and call witnesses;
  • both parties keep to a sensible time framework;
  • sufficient time is devoted to questioning and discussion, using an adjournment if necessary, to ensure so far as is practicable, all the facts are established;
  • all persons present at the hearing are treated with respect;
  • the main points are summarised to ensure that nothing has been missed;
  • the decision is based upon an assessment of all matters raised having regard to the circumstances; and
  • the matters of fact that have been relied on are clearly recorded.
Head Teacher Grievance

Where the Head Teacher has a grievance, the Owners should seek to resolve the problem personally. Where this fails to resolve the grievance the matter should be referred to the Grievance Committee. The Head Teacher will have the right to be accompanied at these hearings by a work colleague or a family member.

Keeping Records

Written records will be kept in accordance with the ONE I.S. ‘Data Protection Policy – Retention of Documents’’ and the Data Protection Act 1998. Records should include:

  • Name of the complainant
  • A copy of the written grievance.
  • Date and time at which complaint was made
  • Details of the nature of the complaint
  • Desired outcome of the complainant
  • How the complaint is being investigated (including written records of any interviews held)
  • Results and conclusions of investigations
  • Any action taken
  • The complainant’s response
  • Record of any subsequent action if required

All records will be treated as confidential. Copies of notes will be given to the employee. In certain circumstances, for example to protect a witness, ONE I.S. might withhold some information. If witnesses’ request to remain anonymous, all practical steps will be taken to protect the identity of employees, however in some circumstances it may be inevitable that their identity is revealed. Confidentiality of the employees’ identity therefore cannot be guaranteed.

Procedure for Grievance Hearing
  1. The employee (or his/her representative) to put his/her case in the presence of the Head Teacher (and his/her representative) and to call such witnesses as s/he wishes.
  2. The Head Teacher (or his/her representative) to have the opportunity to ask questions of the employee and his/her witnesses.
  3. The employee (or his/her representative) to have the opportunity to re – examine his/her witnesses.
  4. The Committee may ask questions of the employee (or his/her representative) and his/her witnesses.
  5. The Head Teacher (or his/her representative) shall reply to the grievance(s) raised, in the presence of the employee (and his/her representative) and may call witnesses.
  6. The employee (or his/her representative) to have the opportunity to ask questions of the Head Teacher and his/her witnesses.
  7. The Head Teacher (or his/her representative) to have the opportunity to re–examine his/her witnesses.
  8. The Committee may ask questions of the Head Teacher (or his/her representative) and his/her witnesses.
  9. The employee (or his/her representative) to have the opportunity to sum up his/her case.
  10. The Head Teacher (or his/her representative) to have the opportunity to sum up his/her case.
  11. The employee and the Head Teacher (and their representatives) and any witnesses to withdraw.
  12. The Grievance Committee, with the Officer appointed as Secretary, to deliberate in private only recalling the employee and the Head Teacher to clear points of uncertainty on evidence already given. If recall is necessary, both parties are to return notwithstanding only one is concerned with the point giving rise to doubt.
  13. The Grievance Committee to announce the decision to the parties personally or in writing as may be determined, but in any case, written confirmation is to be sent within seven working days of the hearing.
Potential Outcomes
  • That the complaint is upheld (in part or full) and where appropriate some form of action is taken OR
  • That the complaint is not upheld and reason(s) for this, where appropriate, are clearly given

Confidentiality Policy

Confidentiality Policy

ONE I.S. staff working with the children and families will sometimes come into contact with confidential information.

  • Information given by parents/carers to the class teachers will not be passed onto other adults without permission.
  • Staff will not discuss individual children, other than for purpose of the curriculum, planning or group management.
  • Parents will have access to the files and records of their own child.
  • Issues to do with the employment of staff will remain confidential to the people directly involved with making personnel decisions.
  • Any anxieties/evidence relating to a child’s personal safety will be kept in a confidential file and will not be shared within the group except with the class teacher and Head teacher.

To ensure that all those using and working in ONE I.S. can do so with confidence, we will respect confidentiality in the following way:

  • Privacy will be given to parents when discussing any issues or concerns they may have about their children.
  • Information will be shared, within the staff team, on a need to know basis.

All ONE I.S. staff must:

  • Follow the confidentiality policy.
  • Remain objective and be non-judgmental in their approach.
  • Record all discussions and decisions reached.

 All the undertakings above are subject to the paramount commitment of the ONE I.S. staff and are designed for the well-being of the child.

Contact and Collection Policy

Contact and Collection Policy

ONE I.S. is contactable by phone and e-mail between the hours of 8:00am – 6:00pm, Monday to Friday.  Our social networking sites are checked on a daily basis but are not considered appropriate forums for contact between registered parents and staff.

Gate Opening and Closing Times

Entry into the school is through the main gate, this is the only entrance into the school.  Gates will be opened and locked at the times listed below and parents should not expect entry at other times unless previous arrangements have been made (see Late Arrivals and Late Collection below.)

  • Gates Open: 8:45am – 9:00am (unless prior arrangements have been made with staff)
  • Gates Locked: 9:00am – 12:30pm
  • Gates Open: 12:30 pm – 12:45 pm
  • Gates Locked: 12:45pm – 3:30pm
  • Gates Open: 3:30 pm – 3:45 pm
  • Gates Locked: 5:00 pm – 8:50am

During arrival and departure routines, parents not using the School Bus are expected to personally register their child(ren) with the team member on Gate Duty.  All children should be walked down the main pathway to ensure the supervisory flow is not broken.

Dropping off and Collecting Children
  • ONE I.S. insist that parents arrive on time as letting in latecomers can be disruptive and unsettling for other children.  Late arrival also means your child is missing important learning opportunities.
  • Where parents/carers know they will arrive after 9am, then they must telephone the class teacher. We ask you to do this because anyone arriving after 9am that has not telephoned may be refused entry due to it causing too much disruption.
  • Children arriving after 9am will be admitted after initial morning activities finish - staff must be informed of late arrivals or we must presume children are absent and will therefore not re-open the gate. This will be no later than 9:30am. This is due to the disruption caused to morning activities.
  • During arrival and departure routines, parents may enter through the gate between the designated times. Those parents collecting children at the end of Turtle Tots/Sun Stars classes (12:30pm) are asked to remain near the preschool building.
  • Arriving late to collect your child, particularly for younger children, can be a distressing situation as they see their class mates leave and they are left waiting with staff. As well as the potential distress for your child, there will also be a charge of 200 pesos for every 15 minutes after the session has finished – this is whether the school have been informed or not. Should this occur, the cost will be added to your next invoice.




Curriculum Policy

Curriculum Policy

ONE International School follows the British Curriculum but includes the teaching of Visayan and Tagalog out of respect for our location and with an understanding that children benefit, in a range of ways, from being multilingual.  ONE I.S. chose the British curriculum as the basis for our teachings due to its emphasis on the development of the whole student as well as an understanding of a child's learning needs.  Further, it also supports the school's ethos that each child has the right to be viewed as a unique individual with their own distinctive interests, talents and skills.  Pedagogy focuses on practical learning and encourages lesson delivery supporting various styles of knowledge acquisition.  When these factors are considered alongside the continuity and transferability offered by a British education and British qualifications around the world, ONE I.S. feels this offered our students the best opportunities for their future.

Early Years Foundation Stage (EYFS)

The EYFS was produced in recognition of the importance of the early years as a stage of development where education could be promoted through play to maximize children’s potential.  This stage in the curriculum emphasizes child led, child focused and play based learning, where children cover all the subjects they will learn in Key Stage 1 and beyond but at their behest and following their own interests.

There are seven designated areas of learning and development:

  • Personal, Social and Emotional
  • Communication and Language
  • Literacy
  • Mathematics
  • Physical
  • Understanding the World
  • Expressive Arts and Design

Four overarching principles are considered during planning for each of the seven learning areas: the Unique Child, Positive Relationships, Enabling Environments and Development and Learning.  Each of the principles is based on research evidence about early development, and each informs a broad strand of practice guidance.  The optimal conditions for early learning are frequently viewed as environments where play in various forms; unstructured and structured, child-led and adult-led, solitary and social, provide the majority of the learning opportunities.  All classes are taught in English, with basic Tagalog or Visayan incorporated on a weekly basis.  This is in recognition of Philippine culture, as directed by the British curriculum, as well as based on an understanding of the cognitive advantages of learning a second or third language.

The EYFS curriculum is centred on developing children holistically.  If we want children to be able to access all activities and all the opportunities we have here, we have to make sure that their physical being and their emotional needs are catered for.  So unless a child’s happy, they are not going to become involved in their play and unless a child is appropriately engaged, they will not retain the learning inherent in the activity.  The framework’s basis in play is designed to instil a lifelong love of learning that will ensure continued engagement throughout your child’s school career.

Key Stage 1 (KS1)

Throughout all key stages of the British Primary Curriculum, pupils learn, practice, combine, develop and refine a wide range of skills in their work.  Some of these skills are subject specific such as painting in Art and Design, whilst others are common to several subjects (i.e. enquiry skills in Science, History and Geography), additionally, some skills are universal, for example the skills of communication, improving one's own learning and performance, and creative thinking.  These skills are also embedded in the subjects of the British National Curriculum and are essential to effective learning.  Opportunities for learning and teaching all these skills across the key stages are identified when planning.  Pupils are encouraged to reflect on what and how they learn, and how these skills can be applied to different subjects, different problems and real-life situations.

For the purposes of the curriculum, there are six designated skill areas:

  • Communication
  • Application of Number
  • Information Technology
  • Working with Others
  • Improving Own Learning and Performance
  • Problem Solving 

The points above are described as key skills as they help children to improve their learning and performance for not only education but also work and life.

Key Stage 2 (KS2)

During KS2 at ONE I.S., children will be introduced to the key knowledge needed to ensure that they go on to become conscientious young people who have an appreciation of the world around them and how they can contribute to it.

The children will be covering all areas as set out in the new British National Curriculum.  Each day there will be lessons focused on Numeracy and Literacy; the children will be given the opportunity to develop and apply these skills in all subjects across the curriculum. In KS2, children will adopt a thematic approach where learning will be adapted so that they have the opportunity to cover Geography, History, Art, Design & Technology and Computing; exploring topics such as The Romans, Egypt or other ancient cultures.

There will be at least one Science lesson per week, which will be designed to inspire the children’s curiosity and specifically develop their conceptual understanding as well as their ability to work scientifically.  The children will also focus on improving their enquiry skills across the Humanities subjects; the children will have an abundance of experiential learning opportunities to ensure that every type of knowledge acquisition is catered for.

ONE I.S. has a strong focus on Physical Education. The children are encouraged to excel physically and will also understand that a healthy lifestyle, respect and teamwork need to be embedded into their daily lives. This approach further underlines the holistic approach at ONE I.S.

Although the New Curriculum provides us with an outline of the key learning children need to cover, we will look beyond that and provide exciting opportunities in a stimulating environment, where children feel free to make mistakes without judgement, and are encouraged to become resilient individuals who are able to reach their full potential.


British Curriculum objectives are incorporated into our planning with an overview of the topics covered throughout our school. This gives a broad outline and shows progression and continuity in topics and subjects taught in a cross curricular way across school.

There are three parts to our planning:

Long term planning; these show an overview of topics/themes covered in each year group. They give a broad outline for each year group and shows progression and continuity between topics taught in a cross curricular way across school.

Medium Term Planning: these show specific objectives to be taught within each area of the curriculum and the links between them.

Short Term Planning: These break down the objectives into weekly achievable targets and activities. Pupils are often part of the planning process at the medium and long term planning stages.

Long term planning is flexible year on year as long as the objectives from the National Curriculum are covered. Therefore topics may change.

Roles and Responsibilities

The Head Teacher and Class Teachers have overall responsibility for the curriculum. The Head Teacher is responsible for overseeing the delivery of the curriculum through:

  • Regular formal and informal discussions with staff.
  • Monitoring planning to ensure curriculum and key skills coverage.
  • Carrying out book scrutiny alongside planning and to ensure cross-curricular links are optimised.
  • Observing learning and teaching to ensure progress is being made within the topics.
  • Regular reviews of the curriculum through pupil discussion and open dialogue.
  • Making changes where necessary.
  • Formulating an action plan to move the school forward.
  • Speaking with the children about their learning.
  • Sending out curriculum information to parents termly.

The Head Teacher has the responsibility for the leadership of the curriculum and delegates responsibility to key staff:

  • The Senior Leadership Team co-ordinate the work of the subject leaders and ensure that the curriculum has progression and appropriate coverage
  • Class Teachers ensure that the curriculum is taught and that the aims are achieved for their class. They plan collaboratively to ensure parity across the year group
  • Class Teachers ensure that the progress of each pupil is tracked and that there is appropriate challenge, support and intervention

All teaching staff are responsible for the planning and delivery of the curriculum on a day-to-day basis and for making cross-curricular links where appropriate. Staff make amendments to planning in order to optimise learning opportunities when they arise.

Teaching staff are encouraged to enthuse the children and broaden their experiences through the ‘WOW’ factor e.g. off-site visits, visitors into school and shared experiences of the wider school community. This works really well at the beginning of a topic but can be used anywhere.

Children’s achievements are celebrated regularly in the school through displays in classrooms and shared areas and in assemblies where children are encouraged to share their knowledge with the rest of the school.


We value the diversity of individuals within the school. All children have equal access to the curriculum and are treated fairly regardless of race, religion or abilities. Children learn best when they can see links and have reasons for learning. Our curriculum promotes enjoyment of learning through debate, creativity, purpose and relevance. We hope that pupils are motivated by achievement both now and in the future and have a positive attitude towards themselves, others and their environment.


ONE International School offers parents an assessment for each child at the end of each half term, January and July. Daily assessments are observations taken during session times that are later cross-referenced to the English curriculum’s developmental stages. This allows the Class Teacher to continuously monitor your child’s educational progress and create sessions that will help meet your child’s learning needs.

To make full and effective use of our assessment strategies, ONE I.S. regularly engage children in the process. Our staff will help them to judge how well they are doing. To carry out this successful assessment in partnership requires a shared understanding of what is to be learned, the learning objectives and what we expect the children to be able to do after they have learned it with the learning outcomes. To help children, we share the learning objectives with them, usually at the start of the lesson, using language they understand. We discuss with the whole class and with groups of children what they can do as a result of their learning, both during and towards the end of the lesson. We provide feedback on their responses and work, drawing on our analyses and comments. This on-going oral and written feedback refers back to the learning objectives in order to identify for the children where they have been successful and what they need to work on next to progress. During all assessment conversations teachers allow for the unpredictable nature of children’s learning and so be flexible in their responses. These daily assessments then aid teachers to provide parents and carers with a detailed insight into their child’s progression and level being attained following the British Curriculum guidelines.

Data Protection Policy

Data Protection Policy

ONE International School collects and uses personal information about staff, students, parents or carers and other individuals who come into contact with the school. This information is gathered in order to enable it to provide education and other associated functions. In addition, there may be a legal requirement to collect and use information to ensure that the school complies with its statutory obligations.


This policy is intended to ensure that personal information is dealt with correctly and securely and in accordance with the Data Protection Act 1998, and other related legislation. It will apply to information regardless of the way it is collected, used, recorded, stored and destroyed, and irrespective of whether it is held in paper files or electronically.

All staff involved with the collection, processing and disclosure of personal data will be aware of their duties and responsibilities by adhering to these guidelines.

What is Personal Information?

Personal information or data is defined as data that relates to a living individual who can be identified from that data, or other information held.

Data Protection Principles

The Data Protection Act 1998 establishes eight enforceable principles that must be adhered to at all times:

1) Personal data shall be processed fairly and lawfully;

2) Personal data shall be obtained only for one or more specified and lawful purposes;

3) Personal data shall be adequate, relevant and not excessive;

4) Personal data shall be accurate and where necessary, kept up to date;

5) Personal data processed for any purpose shall not be kept for longer than is necessary for that purpose or those purposes;

6) Personal data shall be processed in accordance with the rights of data subjects under the Data Protection Act 1998;

8) Personal data shall be kept secure i.e. protected by an appropriate degree of security;

General Statement

The school is committed to maintaining the above principles at all times. Therefore the school will:

• Inform individuals why the information is being collected when it is collected

• Inform individuals when their information is shared, and why and with whom it was shared

• Check the quality and the accuracy of the information it holds

• Ensure that information is not retained for longer than is necessary

• Ensure that when obsolete information is destroyed that it is done so appropriately and securely

• Ensure that clear and robust safeguards are in place to protect personal information from loss, theft and unauthorised disclosure, irrespective of the format in which it is recorded

• Share information with others only when it is legally appropriate to do so (see Authorised Disclosures)

• Set out procedures to ensure compliance with the duty to respond to requests for access to personal information, known as Subject Access Requests

• Ensure our staff are aware of and understand our policies and procedures

Authorised Disclosures

ONE International will, in general, only disclose data about individuals with their consent. However there are circumstances under which the school may need to disclose data without explicit consent for that occasion.

These circumstances are strictly limited to:

• _Pupil data disclosed to authorised recipients related to education and administration necessary for the school to perform its statutory duties and obligations.

• Pupil data disclosed to authorised recipients in respect of their child’s health, safety and welfare.

• Pupil data disclosed to parents in respect of their child’s progress, achievements, attendance, attitude or general demeanour within or in the vicinity of ONE International.

• Staff data disclosed to relevant authorities e.g. in respect of payroll and administrative matters.

• Only authorised staff will be allowed to make external disclosures of personal data.

Data used within the school by the staff will only be made available where the person requesting the information is a professional legitimately working with the school, who need to know the information in order to do their work. ONE International will not disclose anything on pupils’ records which would be likely to cause serious harm to their physical or mental health or that of anyone else – including anything that suggests they are, or have been, either the subject of or at risk of child abuse.

A “legal disclosure” is the release of personal information to someone who requires the information to do his or her job within or for ONE International.

An “illegal disclosure” is the release of information to someone who does not need it, or has no right to it, or one which falls outside the school’s registered purposes.

All staff, parents and other users have a right under the 1998 Act to access certain personal data being kept about them or their child either on computer or in certain files. Any person who wishes to exercise this right should make a request in writing and submit it to the Head teacher. The School will ask to see evidence of your identity, such as your passport or driving license, before disclosure of information.

The School may make a charge on each occasion that access is requested in order to meet the costs of providing the details of the information held.

The School aims to comply with requests for access to personal information as quickly as possible, but will ensure that it is provided within 40 days, as required by the 1998 Act.


Appropriate building security measures are in place, such as locks on the filing cabinets, with only authorised staff having access. Disks, USB’s and printouts are locked away securely when not in use.   All school computers are password protected.


Complaints will be dealt with in accordance with the school’s complaints policy

This policy will be reviewed as it is deemed appropriate, but no less frequently than every 2 years. The policy review will be undertaken by the Head Teacher, or nominated representative.

Further and related information


Data Protection Act 2003

Data Protection Act 1988


Confidentiality Policy, Complaints Policy, Internet Policy, Photography Policy, Parents as Partners

Dietary Requirements Policy

Dietary Requirements Policy

During your child’s day at ONE I.S., we have fresh fruit snacks available to all classes as part of their routine and to promote healthy eating choices. Both KS1 and KS2 classes also receive a healthy balanced lunch followed by a small dessert - please see the 3 week rolling menu below.

ONE I.S. also appreciates the various dietary requirements of children today, and where advised of these during the admissions process we are able to provide (subject to availability); raw foods, gluten free, vegetarian and vegan options.

Please find below the current children's lunch menu (starting April 20163).  This menu should be taken as a guide, where items are unavailable, replacements will be made to ensure continued variety and quality.

Lunch Menu Guide from April 2016
DayMain Menu & SidesDessert
Week 1
Monday Spaghetti Bolognaise w/ Fresh Bread & Salad Fruits
Tuesday Grilled Chicken Breast, Mash Potato & Vegetables w/ Gravy Various Muffins
Wednesday Prime Cut Beefburger w/ Cheese, Fries & Salad Mango Crumble
Thursday Vegetable Chop Suey with Chicken & Rice Carrot Cake
Friday Shepherd's Pie & Salad Biscuit Selection
Week 2
Monday Fresh Fish Fillet and Wedges w/ Salad Fruit Yoghurt Selection
Tuesday Chicken and Broccoli Pasta Bake Mango Float
Wednesday Vegetable Lasagna w/ Garlic Bread Various Pastries
Thursday Chicken Fillet Fingers, Potato Wedges & Vegetables Fruits
Friday Homemade Pizza and Salad Banana Pie
Week 3
Monday Chicken Breast Burger w/ Fries & Salad Fruits
Tuesday Fish Fillet Fingers w/ Potato Wedges & Vegetables Fruit Yoghurt Selection
Wednesday Local Style Chicken Fillet Curry & Vegetables w/ Rice Mango Pie
Thursday Filipino Pork BBQ w/ Rice & Salad Crème Caramel
Friday Homemade Prime Minced Beef Lasagna w/ Salad Selection of Cookies

At ONE I.S. we do not promote the consumption of chocolate or candy/sweets so we ask that parents/carers refrain from either bringing these when they pick up their child or putting them in their bags for during or after session. 

As well as snack provision, throughout the ONE I.S. curriculum we explore food with related activities, offering a range of resources and opportunities promoting sensory involvement with foods. Examples include; baking, sandwich/pizza making, imagining and designing new foods, creating international menus, ‘What’s in the Box’ (smell and touch activity) and ‘What are you eating?’ (hearing and taste activity). All food activities are topic-related or enhancements to independent learning.

Filtered, mineral water dispensers are freely accessible to all children throughout the day to ensure they are kept well hydrated.

Equality and Diversity Policy




Equality and Diversity Policy

ONE I.S. is committed to valuing diversity by providing equality of opportunity and enacting anti-discriminatory practise for all children and families.


We aim to:

  • Provide a secure environment in which all our children can flourish and in which all contributions are valued.
  • Include and value the contribution of all families to our understanding of equality and diversity.
  • Provide positive non-stereotyping information about gender roles, diverse ethnic and cultural groups and people with disabilities.
  • Improve our knowledge and understanding of issues of anti-discriminatory practice, promoting equality and valuing diversity.
  • Make inclusion a thread that runs through all of the activities of the setting.

Our setting is open to all members of the community.

  • We advertise our service widely.
  • We reflect the diversity of members of our society in our publicity and promotional materials.
  • We provide information in clear, concise language, whether in spoken or written form.
  • We provide information in as many languages as possible.
  • We base our admission policy on a fair system.
  • We ensure that all parents are made aware of our equality and diversity policy.
  • We do not discriminate against a child or family, or prevent entry to our setting, on the basis of colour, ethnicity, religion or social background.
  • We do not discriminate against a child with a disability or refuse a child entry to our setting because of any disability.
  • We develop an action plan to ensure that people with disabilities can participate successfully in the services offered by the setting and in the curriculum offered.
  • We take action against any discriminatory behaviour by the staff or parents. Displaying of openly racist insignia, distribution of racist material, name calling, or threatening behaviour are unacceptable on or around the premises and will be dealt with in the strongest manner.
  • Posts are advertised and all applicants are judged against explicit and fair criteria.
  • Applicants are welcomed from all backgrounds and posts are open to all.
  • The applicant who best meets the criteria is offered the post, subject to references and, where applicable, visa checks.
  • All job descriptions include a commitment to equality and diversity as part of their specifications.
  • We monitor our application process to ensure that it is fair and accessible.

The curriculum offered in the setting encourages children to develop positive attitudes about themselves and people from other cultures and backgrounds. It encourages children to empathise with others and to begin to develop the skills of critical thinking.

We do this by:

  • Making children feel valued and good about themselves.
  • Ensuring that children have equality of access to learning.
  • Recognising the different learning styles of individuals, making appropriate provision within the curriculum to ensure each child receives the widest possible opportunity to develop their skills and abilities.
  • Positively reflecting the widest possible range of communities in the choice of resources.
  • Avoiding stereotypes or derogatory images in the selection of books or other visual materials.
  • Celebrating a wide range of festivals.
  • Creating an environment of mutual respect and tolerance.
  • Helping the children to understand that discriminatory behaviour and remarks are hurtful and unacceptable.
  • Ensuring that the curriculum offered is inclusive of children with special educational needs and children with disabilities.
  • Ensuring that children learning English as an additional language have full access to the curriculum and are supported in their learning.
  • Ensuring that children speaking languages other than English are supported in the maintenance and development of their home languages.
Valuing diversity in families
  • We welcome the diversity of family lifestyles and work with all families.
  • We encourage children to contribute stories of their everyday life to the setting.
  • We encourage parents/carers to take part in the life of ONE I.S. and to contribute fully.
  • For families who speak languages in addition to English, we will develop means to ensure their full inclusion.
  • We offer a flexible payment system for families of differing means.
  • We work in partnership with parents to ensure that medical, cultural and dietary needs of children are met.  We help children to learn about a range of food and of cultural approaches to mealtimes and eating, and to respect the differences among same.
  • Meetings are arranged to ensure that all families who wish to may be involved, and have an input in the development of the school.
  • Information about meetings is communicated in a variety of ways – written, verbal and in translation (where possible) – to ensure that all parents have information about access to the meetings.




Extra Curricular Programme Policy

Extra Curricular Programme Policy

ONE I.S. offers a range of extra curricular activities. Independent contractors, who are responsible for the well being of the children participating, provide these classes. All extra classes will be staffed appropriately and any staff working with children will go through the school’s employment procedure. Fees are charged for these classes and are non-refundable should you choose to withdraw your child.

Fees Policy

Fees Policy

ONE I.S. strives to keep the fees at a reasonable price for the service that is being provided.

  • Fees are payable; yearly, termly, or monthly. Yearly fees must be paid before September 1st.  Termly fees are due prior to the 1st of September, January and April.   Monthly payments, available only for classes in the Early Years Foundation Stage (EYFS 1-5yrs), are expected earlier than the first of every month of attendance with 11 payments due over our annual 3 terms.
  • Commitment to placement following registration completion requires 5000php non-refundable deposit.  First invoice will deduct this from due payment.
  • Where fees are not paid within 7 days of their due date, interest will be incurred at 500php per day.
  • Should fees remain unpaid 14 days after their due date, parents/carers will be asked to remove their child from the classes.
  • Fees are non-refundable should your child not attend session/s for any reason.  This also applies to any extra-curricular sessions which parents commit to.
  • Fees are not paid when the school is closed for holidays.
  • If for any reason there is a problem with your payment, please discuss with the class teacher, Head Teacher or Deputy Head who will address any concerns confidentially and respectfully, and do their utmost to assist you.
  • A week’s notice is required should you wish to terminate your registration with the ONE I.S. and any fees paid will be nonrefundable.
  • Fees may only be paid at the Atmosphere Front Desk (Reception area between the Dive Shop and Restaurant) between the hours of 8 am and 6 pm. ONE I.S. cannot be held responsible if fees are paid to any other staff members.

Fire Event and Drill Policy and Procedures

Fire Event and Drill Policy and Procedures

  • All ONE I.S. staff must be aware of the fire event and drill procedure.
  • A register of children and adults present must be kept for each session.
  • The register must be kept in a prominent place. The register is the responsibility of the Class teacher in case of a fire.
  • When a fire is found by anybody, they will assess the situation, deal with the flames with a fire extinguisher where possible, otherwise activating the full fire event procedures.
  • The Fire Exits must be kept clear at all times. FIRE EXIT LOCATION: FRONT ENTRANCE
Fire Event Procedure

ONE I.S. teachers’ will contact parents/carers as soon as possible, and the children will be kept safe and supervised until collected.

Fire Drills

Unannounced fire drills will take place throughout the school year, ensuring staffs understanding of, and compliance with, the above procedures.

Health, Safety and Hygiene Policy

Health, Hygiene and Safety Policy

ONE International School endeavours to provide a stimulating and caring environment that enables all children to become life long learners in a safe, secure, nurtured and valued way.

One International School is committed to continuous improvements in Health and Safety and will ensure excellence is upheld in Health and Safety management.

ONE International School’s Health and Safety Lead Coordinator is Miss Jennifer Hoggard and in the absence of her, Ms Stephanie Bentley will carry out all Health and Safety management duties.

The Health and Safety Coordinator duties include:

  • Compliance to the Health and Safety at Work Act 2012 and Health and Safety in Employment Amendment Act 2002.
  • Preparing and managing the implementation of the school’s Health and Safety policy and plan.
  • Maintaining and updating health and safety procedures and taking all necessary actions to ensure that procedures are correctly implemented throughout the school.
  • Ensuring safety information is clearly displayed in all work areas.
  • Ensuring all staff are relevantly trained to carry out Health and Safety measures under the school’s policy, including, risk assessment, food hygiene, fire safety, child protection and data protection.
  • Provide and maintain a safe working environment for staff while they are at work and ensure that a procedure is in place should an emergency arise.
  • Provide new staff with an orientation and training that informs them of hazards in the workplace and instructions of how these are minimised, isolated or eliminated to avoid harm to all service users, staff and visitors.
  • Inform all staff of where safety equipment is kept.
  • Create and implement a risk assessment policy and procedure, outlining each staff member’s responsibilities.
  • Are responsible for and have the liability for any unsafe actions by staff, visitors and contractors under their control.

Teachers and support staff duties include:

  • Correctly implementing school health and safety procedures.
  • Complying with the Health and Safety in Employment Amendment Act 2002 duties as employees (ensuring no action or inaction causes harm to anyone else), report hazards and incidents.
  • Taking all practicable steps to ensure their own safety at work.
  • Complying with health and safety responsibilities set by the Health and Safety Coordinator. For example; risk assessments, fire drills etc.
Risk Assessment

Hazards must be regularly assessed to determine whether they are significant.

A significant hazard is:

  • an actual or potential cause or source of serious harm.
  • a cause or source of harm, which increases with exposure  to the hazard or which occurs some time after exposure to the hazard.
Risk assessment procedure
  • Identify risks or hazards
  • Document findings
  • Discuss with manager and team
  • Actions agreed
  • Actions implemented
  • Review of risk assessment within period set
  • Annual evaluation
Health and Hygiene

We aim to provide a high standard of hygiene and cleanliness in the school and to promote the importance of good personal hygiene to the children in our care. Great attention is paid to the cleanliness of our rooms, toys and equipment. ONE I.S. staff will check and maintain all toys and equipment and ensure appropriate standards are met.

  • All staff should be aware of health and hygiene procedures.
  • The ONE I.S. staff request that all children with infectious illnesses remain at home for the period of time specified by the Illness Exclusions Policy.
  • Where a child is absent from school for a period longer than 2 days, a doctor’s note must be provided.
  • The ONE I.S. staff request that if a child has been vomiting or has had diarrhoea, the child remains at home until at least 24 hours has elapsed since the last episode.
  • The class teacher will ONLY administer medication that has been prescribed by the hospital and where instructions and doses are provided (see Administration of Medication Policy for further information).
  • First aid equipment box is to be kept fully stocked and clean.
  • ONE I.S. will provide liquid soap and towels in the toilet areas and assist and encourage children to use them after each visit.
  • All children are asked to cover their mouths when coughing.
  • Children are encouraged to wipe/blow their noses when necessary and the soiled tissues disposed of hygienically.
  • Urine/faeces/vomit and blood will be cleared, and areas sanitised using specifically designated mops and cloths.
  • Children’s toothbrushes (to be provided by parents) will be named and kept in a clean place.

Internet Policy

Internet Policy


Computers and the Internet are becoming more widely used in the world around us and hold significant educational benefits when used for curriculum-based learning.

In order to maximise the educational benefits that the Internet provides ONE International School will take the following measures to maintain children’s safety.

  • Rules of Internet use will be posted near all computers.
  • Appropriate safety filters are applied to all school computers.
  • Children will be supervised during all computer use unless the screen lock app is applied..
  • Staff will check all video, searches and power point content before children have access to them.
  • Children will not use email unless the lesson content requires. This will be supervised.
  • Social media websites will only be used under supervision and if there is a significant educational benefit.
  • Staff will be trained in Internet use safety with children.
  • Children will be educated about the possible impact of Internet posts and the negative impact cyber bullying can have.
  • All computers and Ipads are password protected.
  • All computer history will be checked weekly and any issues or concerns addressed.
  • A time sheet shall be filled in when any child uses the computer, supervised or not.
  • Any photos taken on the computer or Ipads will only be used under photography policy.
Principles for Acceptable use of the Internet:
  • Use of school computers must be in support of the aims and objectives of the National Curriculum.
  • The children will use the Internet to enhance and develop all aspects of the curriculum.
  • Children will develop Internet skills at the appropriate level regardless of race, gender, intellect, and emotional or physical difficulties.
Online activities that are not permitted include:
  • Searching, viewing or retrieving materials that are not related to the aims of the curriculum or future careers.
  • Copying, saving or redistributing copyright-protected material, without approval.
  • Subscribing to any services or ordering of goods or services, unless specifically approved by the school.
  • Playing computer games or using other interactive ‘chat’ sites unless specifically approved by the school.
  • Using the network in such a way that use of the network by other users is disrupted (for example: downloading large files during peak usage times; sending mass email messages).
  • Publishing, sharing or distributing any personal information about a user (such as: home address; email address; phone number; etc).
  • Downloading software.
  • Any activity that violates a school rule.

ONE International School staff shall ensure that pupils know and understand that, in addition to the points found under ‘Online Activities’ which are not permitted, no Internet user is permitted to:

  • Retrieve, send, copy or display offensive messages or pictures.
  • Use obscene or racist language.
  • Harass, insult or attack others.
  • Damage computers, computer systems or computer networks.
  • Violate copyright laws.
  • Use another user’s password.
  • Trespass in another user’s folders, work or files.
ONE I.S. on the Internet

ONE I.S. has a substantial presence on the Internet, including sites such as Facebook, Twitter, Google+, YouTube as well as our own website: Children’s pictures and videos are posted on these sites only where permission has been garnered from parents. Once a parent has given permission, this can be rescinded, however, photos posted when permission was active will not be removed, rather, no further photos will be posted which include that child. Children are never tagged on these photos and any parent downloading them should not post them and add tagging on their own sites.


Data Protection Act 1989/2003, Children’s Act 2004

Accepted by:

Department of Education, Republic of the Philippines 19/12/13

Department of Education, Republic of the Philippines 25/06/14

To be reviewed by:

Department of Education, Republic of the Philippines 25/06/15

Policies related to:

Data Protection, Child Protection

Date Reviewed:

November 2014

Date to be Reviewed:

July 2015



Date Implemented:

November 12th 2014

Illness Exclusions Policy

Illness Exclusions Policy

Please see the documents below for information as to the length of time your child needs to be away from school in the event of them contracting any of the Appendix 1: listed illnesses/conditions.

Parents as Partners Policy

Parents as Partners Policy

ONE I.S. acknowledges that parents are the most important carers in their child’s life as no-one knows their child better. We aim to develop a good working relationship with parents and carers so we can combine your first-hand knowledge with our training and experience.

Information from ONE I.S. to Parents/Carers

Our aim is to keep you well informed about your child’s development as well as activities or events at ONE I.S. There are several ways in which we do this:

  • Issuing regular emails updating you about issues affecting the school.
  • Offering all parents’ access to the Parent Teachers Association (PTA), a separate entity who contact parents independently of the school and arrange meetings, information from which will be shared with the school.
  • Daily updated children’s record books that include all information about your child's participation and eating during the session.
  • Formal as well as informal opportunities to exchange information about your child’s progress (verbal & written).
  • Parents will be notified of the Annual Parent’s Evening date, which will take place at the end of the school year.
  • Monthly or termly photo sharing opportunities.

Please find below a breakdown of the various communication processes that each class teacher adheres to, in an effort to support a good working relationship between home and school.

Preschool (2-4years)
  • Day books – relevant information about your child’s wellbeing during school hours.
  • Email updates on all school related information.
  • Homework – to be given 1x a week/fortnight for no longer than 10-15mins per piece.
  • Assessments – January and July
Preparatory (4-5years)
  • Day books – relevant information about your child’s wellbeing & education during school hours.
  • Email updates on all school related information.
  • Reading records
  • Homework – topic related or subject continuation to be given 2x a week for no longer than 15-20mins per piece.
  • Assessments – January and July
Key stage 1 (5-7years)
  • Week books – relevant information about your child’s education during school hours.
  • Email updates on all school related information.
  • Reading records
  • Homework – to be given 5x a week for a minimum of 25mins per piece.

This includes: Literacy - Reading, Spelling & Writing (Reading being the most significant)

                         Numeracy - Multiplication, Addition & Subtraction or subject continuation.

                         Science & Humanities – Continuation of topic or project work

  • Assessments – January and July
Key stage 2 (7-11years)
  • Week books – relevant information about your child’s education during school hours.
  • Email updates on all school related information.
  • Reading records
  • Homework – to be given 5x a week for a minimum of 30-35mins per piece.

This includes: Literacy - Reading, Spelling & Writing (Reading being the most significant)

                         Numeracy - Multiplication, Addition & Subtraction or subject continuation.

                         Science & Humanities – Continuation of topic or project work

  • Assessments – January and July
Information from Parents/Carers to ONE I.S. staff

It is equally important that we know about events in your child’s life. It is therefore required that staff are informed of any issues such as illness or holidays etc., and it is essential that any of the information given on the registration forms is correct and up-to-date.



Accepted by:

Department of Education, Republic of the Philippines 19/12/13

Department of Education, Republic of the Philippines 25/06/14

To be reviewed by:

Department of Education, Republic of the Philippines 25/06/15

Policies related to:

Curriculum, Data Protection, Complaints, Child Protection

Date Reviewed:

July 2014

Date to be Reviewed(School):

July 2015



Date Implemented:

September 2015



Personal Care Policy

Personal Care Policy

  • All children receiving personal care support will be treated with dignity and respect, AT ALL TIMES.
  • Children will be given the choice, and where appropriate the right, to make their own decisions how, where and when personal care is given.
  • The children have the right to be safe, private and to do as much independently as they wish.
  • Staff must inform the child how they will assist them and ensure this is acceptable where possible.
  • Parents are expected to provide one packet of nappies/pull-ups (if required) on registration. This supply will be maintained as staff will inform parents through the daily record books that stocks are running low.

Photographs Policy

Photographs Policy

This policy has been designed to clarify the purpose of photographs taken within school hours and the constraints that apply to taking and using images of the children.


 ONE International School’s policy on photography aims to:

  • Protect the right of parents to consent (or not) to their child/ren being photographed for particular purposes at school and on school-led visits.
  • Ensure that there is no inappropriate use of images.

ONE I.S. obtains consent from parents through options available on the permission forms in which they tick their agreement to one of the statements therein. This enables parents to grant permission for photography for different purposes or alternatively, to have their child’s face covered with a ONE International School Star to ensure the child is unidentifiable.

Where parents initially give consent to photos and then choose to withdraw their permission.  ONE International will apply this change from the date made, we are unable to backdate consent.

Curriculum Use

Photographs taken for curriculum and assessment purposes may be used to illustrate and exemplify an individual’s progress, such as displays, workbooks or bi-annual reports.

Social Media and Advertising Use

Curriculum photographs are used on our website and our Facebook page to share both class and individual: achievements, activities, trips and celebrations and are in accordance with our Parents as Partners policy, giving parents/carers/relatives a rare look into their children’s time in the classroom.  Where parents have not given consent for recognisable photographs of their child(ren) to be used, then their child(ren)’s face will be covered with the ONE International School star. When children’s photos are used on the website or on Facebook, no names or tagging are used.  Parents downloading pictures from any or all of our internet sites must also refrain from naming or tagging theirs or others children.

All Facebook photo posts and website photos are vetted by teaching staff before posting.  Senior staff moderate these pages and check all teaching staff posts as well as any replies or comments posted by individuals.  As page administrators, our senior staff have the ability to edit all school related content.

In terms of advertising, similar to internet usage, where parents have not given consent for photos of their recognisable child(ren) to be used these children shall be made unrecognizable by having their faces covered with the ONE International School star.

Removal of Photographs from Internet Sites

Where parents feel that photos are: inappropriate, have the potential to cause danger to the children, or are posted without permission they should speak to the Head or Deputy to request their removal. 

Photography by parents and relatives

Photography by parents, relatives and other invited guests, is permitted at ONE International School events.  As stated in signage at the gate, during regular school hours photos by: parents, relatives and any guests/visitors are not permitted.  Anyone found taking photos on the premises, during school hours, will be asked to delete same (including any cloud storage) and turn off and put away camera/phone/device.  Should a person continue to attempt to take photos, they will again be asked to delete them and they will then be asked to leave the school grounds. 

In order for photographs to be permitted at a school event, the PTA shall present a copy of the final rules and regulations, prepared by all parents, and signed by all persons wishing to take photographs. Should this not be in place at the beginning of the event, or if not all parents/relatives/event guests agree to the rules and regulations, then photographs will not be allowed.  Parents should respect each other's wishes, as recorded, the school cannot be held responsible for any actions undertaken by parents which are contrary to those recorded wishes.

Where all requirements have been met and photography is permitted, parents and guests should take care to avoid distracting the pupils and diminishing the quality of the production, game, event or performance.

School Photographer

Class and individual photos are taken annually.  Parental permission is assumed unless we are notified in advance. Individual photographs are not resold to anyone other than the child’s parents.

Photography by members of the public on off-site school visits

Although school staff will exercise due vigilance, we cannot guarantee that children participating in activities outside ONE International School grounds will not feature in images taken by members of the public visiting the same places. If a member of the public is seen taking a photo of the children without consent, ONE International School staff will ask them to delete their photo and explain our photo policy but again, there is no guarantee that they will co-operate.

Storage of images

ONE International aims to store images no longer than is necessary and delete images as soon as the anticipated final outcome has been met; printing, website use, bi-annual reports, advertising etc. This means that some images may be retained for a period of time.

Where parents give permission for their children’s photos to be published on the ONE I.S website and/or the ONE I.S Facebook, Twitter, Google+ pages, these photos remain the property of ONE I.S and should not be posted elsewhere without preapproval by either the Head or Deputy Head. Where re-posting is permitted, tagging (naming) children in the photos continues to be prohibited.

Some photos may be considered of historical interest to the school and will be stored within the school files under the data protection policy.

Parental Access

Parents have the right to access to any photographs of their children taken by ONE I.S.  Please submit a written request to the Head Teacher.  ONE I.S. will endeavour to complete this action within 15 days of your enquiry.



Data Protection Act 1988/2003, Children’s Act 1989/2004

Accepted by:

Department of Education, Republic of the Philippines 19/12/13

Department of Education, Republic of the Philippines 25/06/14

To be reviewed by:

Department of Education, Republic of the Philippines 25/06/15

Policies related to:

Data Protection, Child Protection, Parents as Partners, Assessments, Curriculum

Date Reviewed:

February 2015

Date to be Reviewed:

July 2015



Date Implemented:

March 1st 2015



Risk Assessment Policy

Risk Assessment Policy

The safety of the adults and children using the ONE I.S. facilities is paramount.

  • The principle of the risk assessment procedure is to identify hazards and people at risk, to remove or reduce hazards, to manage any remaining risk within reasonable boundaries.
  • The class teacher is responsible for the day to day running of the session and must maintain routine checks to ensure that the building and equipment is fit for use.
  • All staff must be aware of the fire drill policy/procedure.
  • It is the responsibility of the Head Teacher to ensure that any problems with the building are brought to the immediate attention of the owners (Matthew and Gabrielle Holder).
  • It is the responsibility of the class teachers’ to ensure that any equipment unsuitable for use is either repaired or discarded.
  • Monitoring of accident/incident sheets must be carried out on a regular basis to ensure good practice in use of equipment.
  • Most checks can be carried out on a daily basis – whilst the building and equipment are in use, staff must remain vigilant.
  • Checks will be carried out daily: before, during and after sessions to maintain standards.
Off Site Risk Assessment

Staff will visit all off site destinations before children attend.  Assessment will be made at that time as to the suitability of premises for children and a decision as to whether or not a trip can take place.   Risk assessment forms will be filled in, where it has been decided that the destination is suitably located and equipped for children's attendance.

School Suspension, Removal and Exclusion Policy

School Suspension, Removal and Exclusion Policy

The maintenance of good discipline is of paramount importance for the growth, welfare and development of pupils. Pupils should be given clear expectations, effective support and varied opportunities to build good social relationships. 

At ONE I.S. we try to ensure that our insistence on high standards is based on the following principles:

  • to be built on a foundation of mutual respect
  • to focus on commending good behaviour rather than merely drawing attention to the bad
  • to be consistent and fair
  • to affirm the pupils’ value whilst acknowledging inappropriate behaviour
  • to build rather than denigrate

Such discipline is an essential ingredient of effective education and our aims are supported by an ability to invoke various appropriate sanctions where necessary.

Sanctions include but are not confined to:

  • Suspension from School (also known as Temporary Exclusion)
  • Removal at the Request of the School (also known as Required Withdrawal)
  • Expulsion (also known as Permanent Exclusion).

A pupil may be excluded for a fixed period of time (temporary exclusion / suspension) or excluded permanently (expelled) from ONE I.S., or parents may be asked to remove a pupil, or a pupil may be required to leave permanently for reasons of misconduct.

Early Years Foundation Stage (1-5yrs)

For children up to the age of five, with a developmentally defined egocentrism and only a burgeoning moral sense, exclusion would only take place once all other avenues have been explored and exhausted, including one to one behavioural support intervention.

The main categories of misconduct across the whole of ONE I.S. that may result in suspension, removal or expulsion are:

  • Supply/possession/use of drugs and solvents or their paraphernalia or substances intended to resemble them, and alcohol and tobacco.
  • Theft, blackmail, physical violence, intimidation, racism and persistent bullying.
  • Misconduct of a sexual nature; supply and possession of pornography.
  • Possession or use of unauthorised firearms or other weapons.
  • Vandalism and computer hacking.
  • Persistent attitudes or behaviour that are inconsistent with the ethos of ONE I.S.
  • Other serious misconduct towards a member of the school community or which brings ONE I.S. into disrepute (single or repeated episodes) on or off school premises.

Action will be taken following a single offence where that offence is deemed to be sufficiently grave. In most cases, temporary exclusion will be the result of a first offence, although the Head may at her discretion permanently exclude any pupil for a first offence that is considered to warrant such a step.

In other instances, permanent exclusion may be the result of a series of less serious offences, where repetition of these offences indicates the pupil's unwillingness to conform to an acceptable pattern of behaviour. In such cases parents will have been consulted before such a stage is reached in an attempt to correct the behaviour.

A pupil may also be required to leave if, after all appropriate consultation, the Head is satisfied that it is not in the best interests of the pupil, or of the school, that he/she remains at ONE I.S..

The aim of this policy is:

  • To ensure procedural fairness and natural justice.
  • To promote co-operation between ONE I.S. and parents when it is necessary for a pupil to leave earlier than expected.

For the purposes of the following information;

"Parent" includes one or both of the parents, a legal guardian or education guardian.

"Removal" means that a pupil has been required to leave, but without the stigma of expulsion. Subheadings are for ease of reading and not part of the policy.

Suspension (Temporary Exclusion)

Only the Head Teacher can suspend a child. Before deciding to suspend a child the Head Teacher will:

  • Ensure that an appropriate investigation has been conducted

  • Ensure that all the relevant evidence has been considered
  • Give the child an opportunity to be heard
  • Consult other relevant people if necessary

Work will generally be set for a child to do at home during the period when they are suspended. In addition, consideration will be given to any relevant problems of the suspended child and how they might be addressed in the interim, together with reintegration post-exclusion.

The Head Teacher will inform parents without delay, in person (whenever possible) or by telephone. The Head Teacher will also write to confirm the exclusion, stating the duration period and the reasons for same.

Temporary exclusion constitutes a clear warning about continued membership of the School and this warning should be regarded as final. The Head Teacher is in all cases reluctant to exclude temporarily more than twice. No child who is excluded for a second occasion may return to the School.

Removal at the Request of the School (Required Withdrawal)

Parents may be required, during or at the end of a term, to remove the pupil, without refund of fees, temporarily or permanently from the School if, after consultation with a parent, the Head Teacher is of the opinion that the conduct or progress of the pupil has been unsatisfactory or if the pupil, in the judgement of the Head Teacher, is unwilling or unable to profit from the educational opportunities offered (or a parent has treated the School or members of its staff unreasonably) and in any such case removal is considered to be warranted. The deposit will be refunded in the event of removal from the School and fees in lieu of notice will not be charged but all outstanding fees and extras will be payable in full.

Only the Head Teacher can require parents to remove a pupil and before doing so she will follow the same procedure as for temporary exclusion.  In making decisions about withdrawal the Head Teacher will take into account any special educational needs, disabilities, gender and cultural differences that may be relevant to the case, as well as an agreed list of issues relating to withdrawal.

Expulsion (Permanent Exclusion)

A pupil may be expelled at any time if the Head Teacher is reasonably satisfied that the pupil's conduct (whether on or off School premises or in or out of term time) has been prejudicial to good order or School discipline or to the reputation of the School. The School and the Head Teacher will act fairly and in accordance with the procedures of natural justice and will not expel a pupil other than in grave circumstances. There will be no refund of fees following expulsion (and all unpaid fees must be paid). The deposit will not be returned/credited, but fees in lieu of notice will not be charged.

Some parents prefer, after due consideration, to voluntarily withdraw their child rather than the school imposing Permanent Exclusion. However, it must clearly be understood that the Head Teacher reserves the right to insist on Permanent Exclusion.

Only the Head Teacher can permanently exclude a child and before doing so will follow the same procedure as for temporary exclusion.

In making decisions about exclusion the Head Teacher will take into account any special educational needs, disabilities, gender and cultural differences that may be relevant to the case, as well as an agreed list of issues relating to exclusion.


A decision to permanently exclude, or require removal, of a child is not taken lightly and before it is reached the Head Teacher will have given careful consideration to any representations by the parents.  In the process, the Owners will be consulted and agree the issues relating to exclusion.

Parents may, if they wish, communicate with the Owners, by letter.  If parents wish the Owners to review the case, they should set out the nature of their appeal in writing, detailing the nature of their grievance and the reasons they see for review.

Summary of process:


Complaint or rumour of serious misconduct is investigated by the Head Teacher

Report of investigation is produced


Head Teacher holds disciplinary meeting


Result of disciplinary meeting is communicated to parents


If parents appeal, Owners Review is held


Investigation Procedure

Ethos: An investigation will be conducted fairly, with respect for individuals and for natural justice and in a way that is appropriate to a school, without formal legal procedures.

Complaints: Investigation of a complaint or rumour about serious misconduct will normally be co-ordinated by the Deputy Head and its outcome will be reported to the Head.

Suspension: A pupil may be suspended (temporarily excluded from school) while a complaint is being investigated.

Search: On suspicion, consent is sought for any searches of pupils' belongings or property e.g. bags. Any searches are in the presence of a second adult witness. Individuals should be aware that if consent is refused the school may proceed in calling the Police or the parent. By law, physical searches of pupils are not allowed.

Disciplinary meeting

Ethos: Any subsequent meeting will be conducted fairly with respect for individuals and for natural justice and in a way that is appropriate to a school, without formal legal procedures.

Attendance: The pupil and his/her parents (if available) will be asked to attend the disciplinary meeting with the Head at which she will explain the circumstances of the complaint and the investigation.  For this meeting, the pupil may be accompanied by a member of staff of his/her choice. The pupil and his/her parents will have an opportunity to state their side of the case. Members of staff will be on hand to join the meeting if needed, and their statements will be disclosed but, in most cases, the anonymity of pupils will be preserved.


There are potentially three distinct stages of a disciplinary meeting:

The complaints - the Head will consider the complaint/s and the evidence, including statements made by and/or on behalf of the pupil. Unless the Head considers that further investigation is needed, he/she will decide whether the complaint has been sufficiently proved. The standard of proof shall be the civil standard, i.e. the balance of probabilities. Appropriate reliance may be placed on hearsay evidence but the Head will not normally refer to the pupil's disciplinary record at this stage.

The sanction - if the complaint has been proved the Head will outline the range of disciplinary sanctions that he/she considers are open to them and this may include exclusion from the school for a fixed period of time. He/she will take into account any further statement that the pupil and/or others present on his/her behalf wish to make. The pupil's disciplinary record will be taken into account. Then, or at some later time within five working days the Head will give his/her decision, with reasons.

Leaving status

Explanation: If a pupil is expelled or required to leave, her leaving status will be one of the following: "excluded", "removed" or "withdrawn by parents".

Additional points of leaving status to be decided include:

  • The form of letter which will be written to the parents and the form of announcement in the school that the pupil has left
  • The form of reference which will be supplied for the pupil
  • The entry which will be made on the school record and the pupil's status as a leaver
  • Arrangements for transfer of any course and project work to the pupil, his/her parents or another school
  • Whether (if relevant) the pupil will be permitted to return to school premises to sit public examinations
  • Whether (if relevant) the school can offer assistance in finding an alternative placement for the pupil
  • The conditions under which the pupil may re-enter school premises in the future
  • Financial aspects: payment of any outstanding fees and extras; whether the deposit will be returned or credited; refund of prepaid fees

Leaving status - if the Head decides that the pupil must leave the school, he/she will consult with a parent before deciding on the pupil's leaving status.

Delayed Effect: A decision to expel or remove a pupil will take effect five working days after the decision was first communicated to a parent. Until then, the pupil will remain suspended and away from school premises.  If within five working days the parents have made a written application for a Review by the Owners, the pupil will remain suspended until the Review has taken place.

The Owners Review

Request for Review: A pupil or his/her parents, aggrieved at the Head's decision, may make a written application for an Owners Review. Either Owner must receive the application within five working days of the decision being notified to a parent.

Grounds for Review: In their application the parents must state the grounds on which they are asking for a review and the outcome which they seek.

Review Panel: The Review will be undertaken by the Owners and a bipartisan panel. The panel members will have no detailed previous knowledge of the case or of the pupil or parents. Parents will be notified in advance of the names of the panel members. Fair consideration will be given to any bona fide objection to a particular member of the panel.

Review Meeting: A Review will not normally take place during school holidays. A Review Meeting is a private procedure and all those involved are required to keep its proceedings confidential, subject to law.

Attendance: Those present at the Review Meeting will normally be:
~ Members of the Review Panel
~ The Head and any relevant member of staff whom the Head, the pupil or his/her parents have asked should attend and whom the Head considers should attend in order to secure a fair outcome
~ The pupil, together with his/her parents and, if they wish, a member of the school staff who is willing to speak on the pupil's behalf. The parents may be accompanied by a friend or relation. [The Owners must be given 7 working days' notice if the friend or relation is legally qualified.]
~ A scribe to keep a written record of the main points of the meeting.

Conduct of Meeting:  The meeting will be chaired by one member of the Review Panel and will be conducted in a suitable room and in an informal manner. All statements made at the meeting will be unsworn. The proceedings will not be tape-recorded without the consent of both the Chair of the Review Panel and a parent and any tape-recording will be used only to assist the panel members in reaching their decision and formulating their reasons and will belong to the school. The scribe will be asked to keep a written minute of the main points that arise at the meeting. All those present will be entitled, should they wish, to write their own notes. The meeting will be directed by the Chair of the Review Panel who will conduct it so as to ensure that all those present have a reasonable opportunity of asking questions and making appropriate comment. Everyone is expected to show courtesy, restraint and good manners. The Chair of the Review Panel may at his/her discretion adjourn or terminate the meeting. If the meeting is terminated, the original decision will stand.

Procedure: The Panel will consider each of the questions raised by the pupil or his/her parents so far as relevant to:
~ Whether the facts of the case were sufficiently proved when the decision was taken to expel or remove the pupil. The civil standard of proof, namely, "the balance of probability" will apply; and whether the sanction was warranted, that is, whether it was proportionate to the breach of discipline or the other events which are found to have occurred and to the legitimate aims of the school's policy in that respect.
~ The requirements of natural justice will apply. If for any reason the pupil or his/her parents are dissatisfied with any aspect of the meeting they must inform the Chair of the Review Panel at the time and ask the scribe to note their dissatisfaction and the reasons for it.

Identification: If the Head considers it necessary in the interests of an individual or of the school that the identity of any person should be withheld, the Chair of the Review Panel may require that the name of that person and the reasons for withholding it be written down and shown to the Panel Members. The Chair of the Review Panel at his/her discretion may direct that the person be identified, or not as the case may be.

Pupil's Character: Up to two members of the school staff may speak generally about the pupil's character, conduct and achievements at the school if they are willing to do so.

Leaving Status: If, having heard all parties, the Panel is minded to confirm the Head's earlier decision, it is open to the Panel, with agreement of the Head, the pupil and his/her parents to discuss the pupil's leaving status with a view to reaching agreement.

Decision: When the Chair of the Review Panel decides that all issues have been sufficiently discussed and if by then there is no consensus, s/he may adjourn the meeting; alternatively the Chair of the Review Panel may ask those present to withdraw while the Panel considers its decision. The decision will be notified, with reasons, to the parents by the Chair of the Review Panel or the Chair of the Owners by letter within five working days of the meeting. In the absence of a significant procedural irregularity, the decision of the Owners Review Panel is final.


The decision to suspend, remove or exclude a pupil, and the manner and form of any announcement shall be at the sole discretion of the School, acting on the recommendation of the Head Teacher.  In no circumstances shall the School or its staff be required to divulge to parents or others any confidential information or the identities of pupils or others who have given information which has led to suspension, removal or expulsion or which the Head Teacher has acquired during an investigation.


A pupil who has been withdrawn, suspended, removed or expelled from the School has no right to enter School premises, be on School grounds or attend School trips without the permission of the Head Teacher.

School Visitors Policy

School Visitors Policy

Anyone wishing to visit the school may only do so when classes are not in session. Where children are still on the premises whilst an authorised visit is underway, photos may not be taken which include any of those staff or children present. Any person photographing the children with any device will immediately be asked to delete their photos in front of staff and then will be asked to leave the premises. This policy is designed to ensure the safety of all participants and to reduce disruption to carefully planned classes.

Settling In Policy

Settling In Policy

Our aim is to make the children’s visit to ONE I.S. as easy as possible as we understand that this can sometimes be a difficult period for children, parents and carers. Children react in many different ways to this new experience; some children will run off to play immediately, whilst others may take a little more time. Children will be introduced to the group throughout the year, depending on availability of places.

To make the transition easier, we maintain a flexible approach, allowing your child to settle in at their own pace. This may involve shorter hours in the first week, increasing slowly over that time. Our flexibility comes down to our understanding that each child is an individual and that children will settle in different ways and over different times.

We would also encourage you to bring along anything that will help your child settle in. Perhaps your child has a favourite toy, blanket or soother. We recognise that this little piece of home will help them settle sooner.

Please note: baby bottles are excluded from this list in ALL classes.

During these first days, some children do get upset; where this occurs, a member of staff will give them 1:1 attention and find a way to settle them. A child will NEVER be left distressed, and if they are inconsolable then you may be contacted to collect them. You are also welcome to contact us and find out about your child’s progress if you are at any time concerned.

For your peace of mind, staff will be available at both the start and end of sessions, to answer any questions you may have. Remember, we want the children to feel safe and happy when they come to our sessions. We also want you, the parent/carer, to feel comfortable with us so that we can work together, to make the steps towards independence for your child shared ones. Our sessions will engage the children and encourage them to share their new experiences with the family when they come home.

Whilst it is important that parents always arrive in time to pick up their children, it is particularly so when children are just starting. For many children, particularly those being left for the first time, distress arises from the fact that they are not sure whether their parent/ carer will return. Staff will reassure children throughout the session that their parent or carer will be arriving to pick them up when school has finished. Should you be late, your child may witness others being collected whilst being left to wonder why their parent or carer hasn’t come for them.

Above all, we are here to support you and your child through this, often difficult, time. Do not hesitate at any point if there is something you are unsure about or feel that staff should know.

Smoking Policy

Smoking Policy

All of ONE I.S. premises are a strictly NO SMOKING area.


Sun Protection Policy

Sun Protection Policy

At ONE I.S. we take the health and safety of the children in our care seriously. We believe that children should be allowed to play outside as much as possible due to the physical development opportunities it offers.


To enable the children to enjoy outdoor play safely in the sun, by protecting them and educating them as to safe behaviour when in the sun.

  • Trees and sandpit canopy provide long term shade.
  • Outdoor activities will be set up in shady areas, such as, under the trees and sandpit canopy to encourage children to play out of the sun.
  • Ensuring that the children can access the indoor play area at all times so they can choose to continue play indoors.
  • Water is always readily available for children to drink.
  • Children must be equipped with the appropriate headwear as outlined in the Uniform Policy and available from ONE I.S.
  • Children who do not have, or refuse to wear a hat will not be permitted to play outside when it is very hot.
  • Spare clothes will be used when children’s clothing is wet through from their exertions.
  • Parents must ensure their children have sunscreen available at school. Parents will be informed by school where their child’s supply is running low.
  • Registration forms include asking for parent permission for staff to apply same.
  • Sunscreen will be applied as and when necessary.
  • Children who are not allowed to wear sun cream will not play outdoors in the hot weather.

Term Time Holiday and Absences Policy

Term Time Holiday and Absences Policy

Consistency and continuity in teaching are paramount to your child’s learning experience and we would strongly advise parents to avoid term time holidays or absences wherever possible. Should parents feel it necessary to remove their child from school for a holiday during term time ONE I.S. will provide some learning materials whilst your child is away, however, when your child returns we cannot go back over material in class as this would be of detriment to other children who have not been away. ONE I.S. is not responsible for incomplete learning of subject matter where parents have taken their child out of school during term time. Parents and carers should be aware that their child’s educational targets may not be met when they have been deprived of schooling. As stated in the Fees Policy, absences must still be paid for to ensure your child’s place on their return. When a child is absent for a day or more due to illness or family circumstance, a phone call, text message or e-mail to inform the class teacher will enable any changes to group activity planning. Should an absence related to illness continue for more than 2 days, parents must provide a doctors note for the school’s records. Where an extended absence relates to family circumstances, a written note of explanation must be provided for the school’s records.

Uniform Policy

Uniform Policy

ONE I.S. is the sole provider of uniform available for pupils attending ONE I.S. Items listed below, as in Starter Requirements: Daily Wear, Spare Clothes, Other Items and P.E. kit (KS1 and KS2), are compulsory. Any child attending without items of compulsory wear will be asked to return home with their parent or person with parental responsibility, only to return when they are dressed appropriately. Children attending with jewellery or make-up will be asked to remove same before being allowed into school.

Shoes are also a compulsory uniform element, and they must be of a type that your child is able to put on and take off independently. Flip flops/slippers are not permitted as these fail to provide the necessary arch support, heel cushioning or shock absorption required for the range of physical activities undertaken during the school day.

ONE I.S. Starter Requirements (COMPULSORY)

All children attending ONE I.S. must have:

ClassClassClassSpare clothing items
All Classes ONE I.S. School Shirt
ONE I.S. Shorts or Skorts
ONE I.S. Cap
ONE I.S. School Shirt
ONE I.S. Shorts or Skorts
2 x Underwear
2 x ONE I.S. P.E. T-shirts
ONE I.S. P.E. Shorts
Spare Clothing

All children must have spare uniform items to be left at school.

When children have used their spare uniform items, these items must be replaced no later than 2 days after their use.

Other items

The following items are necessary to ensure your child’s continued health and well being whilst in our care.

  • Toothbrush
  • Toothpaste
  • Sunscreen
  • Nappies/pullups (where necessary)